4‑WH Chauffeur Services – Privacy Policy

Last Updated: January 18, 2026
Effective Date: January 18, 2026

1. Introduction

4‑WH Chauffeur Services (“4‑WH,” “we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and disclose information when you:

• Visit our website (www.4-wh.com)

• Submit forms or quote requests

• Book online reservations

• Contact us by phone or email

• Join our email list

• Use our global chauffeur services

By using our website or services, you agree to this Privacy Policy.

2. Information We Collect

A. Information You Provide

We collect information when you:

• Submit forms or make reservations

• Register or create an account

• Subscribe to updates

• Contact us

• Use our global services

This may include:

• Full name

• Email address

• Phone number

• Mailing address

• Payment information (processed by third‑party providers)

• Pickup/drop‑off locations

• Travel itinerary / flight details

• Special requests

• Business information (if applicable)

B. Automatically Collected Information

We may automatically collect:

• IP address

• Browser type & device type

• Operating system

• Pages visited

• Viewing duration

• Referral sources

• Website interactions

C. Cookies & Tracking Tools

We use cookies to:

• Improve performance

• Personalize user experience

• Support booking/functional elements

• Track analytics and behavior

Users may disable cookies, but some features may not function properly.

D. Google Analytics 4 (GA4)

We use GA4 to analyze:

• Page views

• Button clicks

• Device and browser data

• Approximate location (city-level)

• User interactions

You may opt out using Google’s provided tools.

3. How We Use Your Information

4‑WH uses information to:

• Provide transportation services

• Process bookings & confirmations

• Improve customer service

• Personalize communication

• Improve our website

• Respond to inquiries

• Prevent fraud

• Send receipts, updates, or reminders

• Send marketing emails (opt‑in only)

We do not sell your data.

4. SMS Messaging Terms

By providing your mobile phone number and opting in via the SMS consent checkbox on our website forms, you authorize 4-WH to send you text messages related to your service request, including booking confirmations, scheduling updates, reminders, and service-related notifications. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, you may reply HELP to any message or contact us directly.

4-WH and its service providers will use your mobile information solely to deliver SMS messages in accordance with this TOS and your opt-in preferences. We do not sell, rent, or share your mobile phone number or SMS opt-in consent data with third parties or affiliates for marketing purposes.

By opting in, you acknowledge that SMS messages may be delivered via third-party messaging services and that while we take reasonable precautions, delivery cannot be guaranteed.

5. Payment Processing

Payments are securely processed by PCI‑compliant third‑party providers.
4‑WH does not store full credit card information.

6. Sharing Your Information

We may share information with:

• Limo Anywhere (reservations)

• Trusted global chauffeur partners (as needed for service)

• Payment processors

• CRM tools including GoHighLevel

• Email and marketing platforms

• Legal authorities if required

Partners must maintain confidentiality.

7. Third‑Party Websites

Our website may contain outbound links.
We are not responsible for external site privacy practices.

8. Data Security

We use:

• Encryption

• Secured servers

• Restricted access

• PCI‑compliant processes

No system is completely risk‑free.

9. Data Retention

We retain data as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve issues

You may request deletion at any time.

10. Your Rights

Depending on your region, you may:

• Access your personal data

• Request deletion or correction

• Opt out of marketing

• Request data portability

• Limit processing

To make a request, email [insert email].

11. International Transfers

Because 4‑WH provides global services, your data may be processed in other countries.
We ensure protections consistent with applicable law.

12. Children’s Privacy

We do not knowingly collect information from individuals under 13.

13. Policy Updates

We may update this Privacy Policy anytime.
Changes are effective when posted.

14. Contact Information

4‑WH Chauffeur Services
539 W Commerce St #4942
Dallas, TX 75208
Phone: 972‑494‑0494
Email: [email protected]